_San Antonio, TX, USA_ | _45000-55000 per year_ | _Full Time_ _| Full Benefits plus 401k_ **CRM Administrator** **Opportunities:** + Are you detail-oriented and tech-savvy? + Do you have vast knowledge and experience with CRM's? + Are you able to self-manage your time and meet deadlines? + Do you have exceptional communication skills? If so, then **Titan Factory Direct** is for you! **Location:** San Antonio, TX (On-site with future hybrid potential) **Salary:** $45,000 - $55,000 per year + full benefits including 401(k) **About Titan Factory Direct:** Titan Factory Direct is a leading provider of manufactured and modular homes. Our sales centers offer a seamless home-buying experience where customers can browse models, customize features, and receive expert guidance from start to finish. **Position Overview:** We are seeking a detail-oriented and tech-savvy CRM Administrator to manage, maintain, and enhance our CRM platform. This role is critical in ensuring data integrity, supporting user needs, and driving system improvements to better serve our sales and operations teams. **Key Responsibilities:** + Oversee day-to-day maintenance of the CRM system (Zoho) + Manage user accounts, including adding and removing users + Ensure data accuracy through regular audits and clean-up + Develop and implement automation workflows and sales process enhancements + Schedule and generate custom reports for leadership + Collaborate with the sales team to support lead tracking, follow-ups, and automation strategies + Assist with the development and rollout of new CRM features + All duties as assigned by management **Required Qualifications:** + Bachelor's degree in business, information systems, or related field + Proven experience with CRM platforms (Zoho preferred) + Strong analytical and problem-solving abilities + Excellent communication and collaboration skills + Ability to work independently and take initiative + Familiarity with automation tools, reporting dashboards, and CRM best practices **What We Offer:** + Competitive salary and performance-based incentives + Full benefits package including medical, dental, vision, and 401(k) + A collaborative, growth-oriented environment + Opportunities for professional development and advancement **Apply Today:** Join Titan Factory Direct and be part of a team that helps families find their dream homes. Submit your resume and cover letter to be considered for this exciting opportunity!