Who we are looking for

Credit Systems Business Analyst Manager, Vice President, managing a global team of 2-4 business systems analysts and project managers.  This position will also be the product lead for Global Credit Finance’s (GCF) Loan IQ loan platform, related applications and processes. The team manager will be located in Boston.  Due to the role requirements this job needs to be performed primarily in the office.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Credit Systems Business Analyst Manager you will be responsible for:

Team Management: Oversee a team of 2-4 business analysts and project managers supporting GCF product lines, client administration and loan operationsSystems Ownership: Lead the management of key systems supporting Global Credit Finance — ensuring ongoing system stability, performance, and alignment with evolving business requirements.Strategic Execution: Drive enhancements, assess new tools, and help shape the platform roadmap as the group evolves.Cross-Functional Collaboration: Work closely with front, middle, and back-office teams to understand requirements, deliver solutions, and translate business needs into technical execution.Implementations & Enhancements: Lead and support system rollouts, upgrades, and integrations. Coordinate and perform mapping of functional and non-functional business requirements to test scenarios and validating corrections in collaboration with business and IT stakeholdersData Architecture & Governance: Develop and support robust, scalable data flows and collaborate with Data Governance to ensure reporting and compliance needs are met.Process Optimization: Identify and implement automation opportunities to streamline operations and reduce manual effort.Training and Support: Provide training to business users and mentor junior team members. Act as a go-to resource for all things related to supported systems.Support Management: Liaise with GCF IT team, Downstream consumers and third-party vendors to manage support, enhancements, SLAs, and licensing.

What we value

These skills will help you succeed in this role

Familiarity with data platforms and tools such as LoanIQ, Power BI, SQL,  and Vizio.Excellent analytical and problem-solving skills.Strong interpersonal and communication abilities; can comfortably work across technical and business teams.High level of initiative, accountability, and desire to build a high functioning team and develop staffAbility to manage multiple projects while ensuring timely delivery

Education & Preferred Qualifications

Bachelor's degree in information systems, Computer Science, Business, Engineering, Finance, or related field.6-8 years of experience in system analysis, product management, or a similar role. A minimum of 6 years experience in financial services.Advanced experience in loan servicing

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$120,000 - $187,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.