Springfield, Massachusetts, USA
15 hours ago
Credit Coordinator National Accounts
We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectPosition Summary:

Under direct supervision, performs a wide variety of credit and collection functions. Following established guidelines, takes action to recover Multi-unit delinquent accounts. Helps gather,  compile, and maintains basic credit information on Multi-unit accounts. Contacts national customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity. Exercises considerable discretion in collection activities but must obtain internal approvals for refinancing and repossessions. Communicates and interacts with multi-unit customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Position Responsibilities:Reviews Multi-unit accounts for proper payments, identifies potential credit problems, minimizes debt exposure to company, and establishes or changes credit terms based on performance.Analyze and interpret numerical data and perform financial analysis.Assist in reconciling Multi-unit accounts.Bi-weekly Multi-unit Webex reviews with sales for issues on AR and outline of follow ups.Analyze and monitor credit status of accounts based on credit terms and days sales outstanding.Review multi-unit accounts for proper payments, identify potential credit problems, minimize debt exposure, establish or revise credit terms based on performance.Manage new multi-unit accounts with company credit guidelines.Communicate with drivers on collection/drop decisions and credits on account (e.g., approve/deny charges on Cash On Delivery (COD) customers and monitor on cash customers.Performs other related duties as assigned.
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