Credit Control Specialist Location: Skopje, Macedonia RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We’re searching for a Skopje-based Credit Control Specialist to join our Global Financial Control team, so that we can ensure efficient collections and maintain healthy financial operations across our customer base. The Credit Control Specialist will support our accounts receivable function by driving timely collections and resolving client queries to contribute to RLDatix’s financial health and operational excellence. How You’ll Spend Your Time + Managing accounts receivable ledgers across the group, focusing on the North American region to ensure timely payment of customer billings. + Building and maintaining strong relationships with customers to resolve queries and improve collection rates. + Implementing systems for tracking inbound queries in order to manage outstanding balances efficiently and handle new queries promptly. + Supporting regional Billing Specialists with billing activities to maintain accurate and timely invoicing processes. + Collaborating with global colleagues to resolve invoicing and accounts receivable queries to keep account information up to date. What Kind of Things We’re Most Interested in You Having + Experience in collections/accounts receivable within a fast-paced, international business environment. + Proven success in reducing outstanding debts and effectively managing customer relationships. + In-depth knowledge of accounts receivable processes and customer account management. + Ability to commute to a North America office. + Sincere interest in improving healthcare through operational excellence. + A knack for working both independently and collaboratively within a dynamic, cross-functional environment. By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com. Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.