#BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference.​ We do our best work together, connecting to create new innovations with impact.

About the role

Are you ready to take the lead in driving credit and collections excellence? We’re looking for a Credit and Collections Team Lead who combines deep subject matter expertise with strong leadership skills to guide our team in managing financial risk and optimizing receivables.

Responsibilities

Manage the most complex and high-risk credit and collections portfolios.

Serve as a key advisor to senior leadership on credit and collections strategies. Design advanced credit assessment models and methodologies.

Lead the resolution of high-stakes billing disputes and escalations.

Develop and implement strategic initiatives to optimize cash flow.

Provide expert guidance and mentorship to all levels of associates.

Ensure full compliance with all regulatory and internal policies.

Represent the organization in high-level negotiations and discussions. Continuously drive process improvements and innovation in credit management.

Prepare and present comprehensive reports and strategic insights to senior management.

Qualifications

A minimum 4 years of collections experience

Bachelor’s degree in finance or related field required.

Proficiency in ERP systems such as NetSuite/SAP systems

Ability to take initiative, prioritize and problem solve with strong verbal and written communication skills

Experience in policy development and implementation

Effective in working across departments to streamline processes

Familiarity with credit risk assessment models and techniques.

Knowledge of regulatory standards and compliance requirements.

Proficient with Microsoft Office Suite applications including Word, Excel and Outlook

Our Offer

Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong 

Yearly performance bonus based on your seniority

Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year

Corporate Health Insurance

Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)

Up to 28 days of annual leave based on seniority

We have a strong Work from Home culture and take into consideration punctual needs and more

Flexible working schedule. You’ll find the flexibility for balance in your life

Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.