Lorong Chuan, Singapore
1 day ago
Credit & Collections Representative II

Job Summary - Responsible for Credit Control & Receivable including resolving issues affecting collections and perform tasks in connection with credit control

BU - SOUTH

Key Responsibilities
 

Credit Control & Receivable Function 

Manage a portfolio of customer accounts for South Region and follow up actions with debtors and internal team on credit collections processes. Reviews customer accounts for aging of unpaid balances and pending orders, solicits payments on overdue accounts, places delinquent account on "temp hold" status until payment arrangements are secured, determines payment plans/schedules.Follows up on AR and/or recommends transfer of outstanding customer accounts to collection agencies [Coface] or escalate to supervisors/Credit HOD.Maintain CMD (customer master data) record in SAP.Review account opening applications to ensure completeness and accuracy in line with established procedures i.e., responsible for the maintenance and creation of new customer accounts, work closely with cash app team on payment posting and payment offset.Ensures reconciliation of complex customer accounts i.e., investigate and resolve discrepancies relating to non-payment of invoices with internal or external customers.Perform and check re-activation of mark deletion accounts for Sales & CSR team.Perform actual rebate computation a portfolio of customer accounts. Generate manual customer invoices, credit/debit note and liaise with internal division on posting entries in the billing system.Support in consolidating and reconciliation of Reports. Provide ad-hoc reporting or assisting with audit and financial queries as and when requested.

Letter of Credit & Billing Function 

Good knowledge of billing requirement.Handling LC submission and present to banks.For customers that requires mailing, to be consolidated and completed i.e., to distribute invoices to customers via Post, DHL, or E-mail in e-pdf.Support AR related project and enhancements for CTC process (if any).

Profile
The individual should have the following experience:

Diploma holders in Accounting/Accountancy/Business with at least 3-5 years of work experience in trade support and familiar with Incoterms Excellent knowledge of commercial rules UCP/URR/URC latest versions and government regulations governing import and export transactions.Prior experience preparing trade transaction documentation for bank presentationRelevant accounts receivables experience preferably in MNC Good knowledge in RPA, VBA tools [Digital Finance]Adept at using systems and applications. Well versed in MS Word, Excel, and PowerPoint.Advanced Excel skills including SAP/VBA knowledge and usage of BW/Power BI is advantagesGood knowledge of compliance, particularly export trade compliance, AML, KYC, etc.Work schedule to follow South Region.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

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