#BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference.​ We do our best work together, connecting to create new innovations with impact.

About the role:

As a Credit and Collections Associate, you'll leverage specialized skills to handle non-standard credit and collections challenges. You will independently manage more intricate credit evaluations and oversee complicated billing processes, playing a critical role in maintaining the financial health of the organization.

You will:

Perform in-depth credit investigations and risk assessments.

Evaluate non-standard credit applications and make recommendations.

Independently manage high-value or complex customer accounts.

Address non-standard billing issues with appropriate corrective actions.

Develop and implement strategies for collecting overdue accounts.

Prepare comprehensive financial reports and credit analyses.

Lead collections initiatives and projects to improve cash flow.

Act as a point of contact for escalated credit and billing issues.

Optimize processes for better accuracy in billing and collections.

Ensure adherence to industry best practices and regulations.

Skills:

Risk Analysis: Skills in conducting thorough credit risk assessments.

Process Improvement: Ability to identify and implement process optimizations.

Independent Decision-Making: Capable of making informed decisions independently.

Escalation Management: Expertise in managing and resolving escalations.

Financial Reporting: Proficiency in compiling thorough financial reports.

Regulatory Knowledge: Comprehensive knowledge of credit regulations.

Requirements:

A minimum 1 year of collections experience

Bachelor’s degree in finance or related field required

Advanced level of French

Proficiency in ERP systems such as NetSuite/SAP systems 

Ability to take initiative, prioritize and problem solve with verbal and written communication skills

Ability to work effectively under deadlines

Proficient with Microsoft Office Suite applications including Word, Excel and Outlook

Our Offer:

Room for personal development through external, internal training tools and learning and development program #GROW

Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong

Annual incentive plan based on division financial performance and your seniority

Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year

Corporate Health Insurance

Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)

Up to 28 days of annual leave based on seniority

We have a strong Work from Home culture and take into consideration punctual needs and more

Flexible working schedule. You’ll find the flexibility for balance in your life

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.