Objectives:

To assess the creditworthiness of new and existing customers, establish appropriate credit limits, and ensure timely collection of outstanding accounts receivable in order to maintain a healthy portfolio and a stable cash flow.

Key responsibilities:

 Credit Analysis and Authorization

Review and validate financial documents (financial statements, tax returns, commercial references).Analyze payment history and credit reports to assess risk levels.Propose and set credit limits, terms, and expiration dates according to internal policies.Maintain and update customer credit files.Participate in credit committee meetings or submit credit adjustments for approval.

Accounts Receivable Management

Monitor daily the accounts receivable and follow up on overdue invoices.Send proactive payment reminders before and after due dates.Generate and analyze aging reports by customer, region, and segment.Ensure correct and timely payment application in the ERP system.Track credit notes and adjustments with proper authorization and documentation.

Collection and Negotiation

Contact delinquent customers to negotiate payments or revised payment plans.Log all collection activities and commitments in the system or CRM.Escalate unresolved or high-risk cases to Legal or Management.Reduce bad debt exposure and improve collection effectiveness.

Internal Coordination and Process Improvement

Work collaboratively with various teams to ensure the validation of commercial conditions and prevent invoice disputes.Support resolution of billing or delivery issues affecting payments.Suggest improvements to credit policies and collection procedures.Participate in internal and external audits by providing required documentation.

What are we looking for?

Bachelor’s degree in accounting, Finance, Business Administration or related field.2 to 4 years in credit and collections roles, preferably in industries such as consumer goods, retail, manufacturing, or B2B services.Proven experience managing a portfolio of over 100 accounts or monthly invoicing volumes above $5M MXN (or equivalent).Proficient in ERP systems (Microsoft Dynamics).Advanced Excel (pivot tables, formulas, VLOOKUP, macros desirable).Understanding of credit reports.Strong analytical and organizational skills.Results-driven and deadline-oriented.Effective communication, negotiation, and diplomacy.Ability to manage time and multiple priorities.