The Credit and Collections Manager is primarily responsible for collections for geographical territory, typically aligned with operational leadership. Maintains knowledge and relationships with customers in order to give the company an on-the-ground presence to improve collections capabilities and provide information to other credit functions (underwriting, billing and cash applications). Maintains market-level knowledge to help the company determine if unique strategies are needed for specific geographies. Works with regional operations leadership to help drive business decisions. Ensures company credit policies and procedure are adhered too at all times.
This is an onsite role located at: Houston- 1445 West Sam Houston Parkway North -Houston, Tx 77043. Come work with us!
Responsibilities:Oversees and implements company credit/collection policies, practices and procedures for the territory/region. Approves decisions regarding the extension of new or existing credit, adjustments to customer accounts, and referral of overdue accounts for legal action. Coordinates major credit decisions with management teams and sales departments. Monitors credit activity including monthly review of large accounts, location compliance with credit policies and procedures, lien laws and sales tax laws. Supervises assigned employees including staff selection and training; planning, assigning and directing work; conducting performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems. Manages national customer accounts as well as delinquent customer receivables, negotiates special customer payment plans and participates in development of financial packages. Supervising teams of 4+ Qualifications:
Bachelor’s degree in Accounting, Finance or a related field preferred and six (6) years credit and/or collections experience; or equivalent combination of education and experience. 2-3 years minimum experience managing teams
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