Location: Ville Saint-Laurent, QC (Hybrid – 3 days in office) Shift: 11:00 AM – 7:00 PM About the Role Are you a detail-oriented professional with a passion for credit and collections? We’re looking for a bilingual Credit and Collections Agent to join a dynamic Accounts Receivable team. In this role, you’ll manage a high-volume portfolio, resolve payment discrepancies, and ensure timely collections—all while delivering top-tier customer service. What You’ll Do + Manage a portfolio of 500–600 B2B accounts, ensuring timely collections and account reconciliation + Investigate and resolve outstanding invoices, deductions, and payment discrepancies + Monitor credit limits and manage order releases + Respond to internal and external customer inquiries + Prepare documentation for deferrals, write-offs, and credit notes + Maintain accurate records of daily activities in the ERP system + Collaborate with cross-functional teams to ensure smooth operations What You Bring + 3+ years of experience in collections and accounts receivable + Strong background in order release and customer service + Bilingual in French and English (spoken and written) + Proficient in Excel and experienced with ERP systems (e.g., AS400, Maestro – an asset) + Excellent communication, negotiation, and problem-solving skills + Strong attention to detail and ability to work independently in a fast-paced environment + College or technical diploma in accounting or a related field Nice to Have + Experience with Maestro or AS400 + Familiarity with credit notes, reconciliations, and B2B collections processes Why Join Us? + Work in a modern, quiet office with your own cubicle + Enjoy access to a fresh cafeteria with daily meals and an espresso bar + Convenient location with employee parking and public transit access + Be part of a collaborative team of 60+ professionals supporting diverse client groups Pay and Benefits The pay range for this position is $23.00 - $24.00/hr. Workplace Type This is a hybrid position in Montreal,QC. À propos d'Aston Carter: Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents. Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi. Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) pour connaître d’autres options d’accommodement. Numéro du permis d'agence de placement de personnel : AP-2000486 (Canada – Québec) Numéro du permis d'agence de recrutement de travailleurs étrangers temporaires : AR-2000485 (Canada – Québec) About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. Personnel Placement Agency Permit Number: AP-2000486 (Canada – Quebec) Temporary Foreign Worker Recruitment Agency Permit Number: AR-2000485 (Canada – Quebec)