**MAIN PURPOSE OF THE JOB** Sanofi Business Services (SBS), one of the 5 pillars of Sanofi’s Business Services organization, is setting up a new captive Business Services centre in Bogota to provide Account-to-Report, integrated Order-to-Cash as well as HR services. With respect to integrated Order-to-Cash (iO2C) the Business Services centre will be covering the following areas of the process: + Customer Master Data, Pricing & Commercial conditions + Order Management + Credit Management + Collections & Account Receivables management + Cash Application + Claims & Disputes Management + AR Monthly closing and Reporting The purpose of this role is to: + Deliver collections management services to SBS as per their respective Service Level Agreements (SLAs) + Review AR ageing reports, perform collection & dunning, escalate & follow-up actions + Address operational issues and follow through to resolution in an effective and timely manner + Check credit availability and manage blocked sales orders related to Overdue + Deliver operational KPIs and comply with Sanofi policies and guidelines + Participate in continuous improvement initiatives The Analyst, Collection and Credit Control reports to Collection & Credit Control Team Lead and may be assigned a specific sub-process or geography. He / She works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries / regions. **KEY ACCOUNTABILITIES** **Operation** + Deliver collections management services to SBS for Sanofi entities within SBS perimeter as per their respective Service Level Agreements + Review AR ageing reports + Perform collection & dunning + Determine appropriate escalations & follow-up actions as per defined process + Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility + Check credit availability, manage blocked sales, document the case + Contribute to business and customer collection strategy reviews + Execute in compliance with Sanofi policies and guidelines + Complete all activities as per the global Core Model and operational KPIs + Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user **Continous improvement** + Identify process improvement opportunities through elimination of redundant activities + Participate in process automation initiatives and ensure seamless adoption and transition **EXPECTED SKILLS** **Functional** + Broad understanding of Customer Invoice to Cash / Accounts Receivable process and activities (advantageous) + Good business acumen (advantageous) + Strong problem solving, deductive and analytical skills (advantageous) **Technical** + Hands-on experience of SAP FI (essential) and other accounts receivable related IT tools (advantageous) + Knowledge of Microsoft Office and expertise of MS Excel (essential) **Interpersonal** + Ability to interact with internal and external clients in a professional manner (essential) + Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to end mindset (essential) + Good communication skills (advantageous) + Attentive to customer needs and feedback (advantageous) **Leadership** + Organized and structured to execute tasks as per deadlines (essential) + Attentive to detail and works with precision (advantageous) + Action oriented, delivery driven, change agent (advantageous) **BACKGROUND AND EXPERIENCE** + Graduate degree in accounting or finance (essential) + First hands on experience in an accounting & accounts receivable role (advantageous) + Advanced in Portuguese (essential) + Knowledge of other European languages (advantageous) \#LI-Hybrid **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)