Escazú, CRI
1 day ago
Credit and Collection Analyst 1
Performs a variety of accounts receivables activities based on departmental needs. This role will need to have the ability to handle transactional activities and inquiries in payments received from customer, customer accounts conciliations for debt alignment, credit evaluations and dispute management and operational improvement /documentation and standard process development. **In This Role, Your Responsibilities Will Be:** 1. Uses multiple systems for tracking, information gathering, researching and entering documentation of communication with customer. 2. Analyze credit limits and credit requirements for customer accounts. 3. Reconciliation of customer accounts to settle strategies within the accounts receivable balances. 4. Answers inquiries and resolves routine issues within in the credit to cash process. 5. Requires broad knowledge of company, products and/or services. 6. May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff. 7. Exercises limited independent judgment and discretion in handling various deliveries and credit hold releases. 8. Analyze and approve new account applications and prepare chargeback invoices. 9. Discuss account resolutions with internal parties. 10. Transmit, generate billing data to customers and resolved billing inquiries. 11. Build account receivables reporting from credit, cash and collections. **Who You Are:** You keep in touch with customers. You partner with others to get work done. You find opportunities that benefit the customer. **For This Role, You Will Need:** + Student preferred in Accounting, Business Management or Finance. + Good written and oral English communication skills. + Proficient in MS Office applications (MS Word and Excel). + Practical knowledge of Oracle e-Business Suite preferred. + Good analytical and problem-solving skills and keen attention to detail. **Preferred Qualifications That Set You Apart:** + 6-15 months in, accounts receivables Customer Service Representative position; accounts receivable representative. + Experience in LAM collections market and automation industry preferred. + Experience in transitions and stabilization process. **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 25023058 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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