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CIB COO delivers strategic execution for the Commercial Banking and Global Banking businesses across the globe. Through transformative data and digital solutions, customer servicing throughout the customer lifecycle, servicing key product journeys to meet client needs, and delivering safe growth through non-financial risk expertise, we collaborate across the global businesses and global functions to get it done. With skill paths from analytics to agile, risk management to digital transformation, customer experience to cultural evolution, CIB COO is where problems are solved and careers are made.
We are currently seeking a high calibre professional to join our team as aCredit and Capital Management Data Quality Manager.
In support of our ambition to be the world’s #1 Corporate Institutional Bank, we are accelerating our plans to improve our Credit and Capital Management processes to drive better customer outcomes and enable growth. Credit and Capital Management COO aspires to establish a world class end to end credit management function, uplift customer experience, deliver a modern risk management capability and mechanisms to actively manage and distribute the Bank’s balance sheet.
The CCM COO Data Quality Manager will be required perform various levels of analysis on data quality issues that impact CCM data consumers, with a particular focus on understanding the root cause and root source of the issues. The CCM COO Data Quality Manager will also be responsible for ensuring end to end delivery of any data quality remediation activity under CCM, with a priority to align to the CCM data models and the FSA.
This role reports to Head of Credit and Capital Management Product Data Control within the CCM COO function. The CCM Product Data Control team is responsible for ensuring CCM operates with clear and transparent data controls and standards, the team is also responsible for leading remediation of data quality issues and work with consumers of CCM data to ensure alignment across data models.
Principal Responsibilities
Review and analyse business processes and systems to understand the underlying cause of DQ issues, working with SVS, IT and CIBDeveloping portfolio roadmap for respective area and execution against that roadmapManage the project approach and build stakeholder buy in around the project plan, commitments and changesDevelopment of control structures and performance scorecards (KPIs) to ensure DQ project milestones, budgets, resources are met, implementing mitigating actions as appropriateWorking with CCM Data Product Owner, ensuring any solution is feeding into the CCM Data ModelsEnsure that the data remediation meets the HSBC data controls standards Ensure that the data remediation is fit for purpose for all use cases for the Group Businesses and FunctionsTrusted by colleagues and customers to make balanced, fair decisionsAbility to collaborate and showcase the impact of key deliverables to teams and stakeholdersContribute to an environment of continuous performance improvement. Building an inclusive culture where diversity of thought and different perspectives are equally valued