Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. 

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As an integral member of our team, you will play a pivotal role in the collection and maintenance of customer accounts, establishment of lines of credit, collection of overdue accounts, and resolution of customer disputes while maximizing cash flow. You will have the opportunity to be part of the Finance Shared Services Center, contributing to the overall success and growth of our organization. Currently, this is a hybrid role located in Richmond, VA.

As a part of the team, you will:

Perform credit evaluations on new or existing accounts by using Dun & Bradstreet or Trade & Bank references

Review purchase orders

Assign credit limits based on Alfa Laval Credit Policy

Approve all new and incoming orders for all marketing divisions

Contact customers via telephone and email regarding past due balances to determine reason and notify the appropriate department when needed

Work with sales and customer service daily to initiate required credits or corrections to customer accounts

Recommend delinquent accounts to Credit Manager for outside collection agencies and/or in-house legal department as needed

Assist Credit Manager with monthly statistical reports as required

Assist with auditor requests

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What you know:

You have a bachelor’s degree (preferably in finance or business field) with relevant experience, and:

Minimum 5 years of professional experience related to credit and collection in a complex global organization supporting multiple industries, Business Units and entities, collection knowledge of manufacturing environment and purchase orders

Experience with online collections tools such (i.e. Get Paid, High Radius)

Proficiency with Microsoft Office

Commitment to outstanding customer service and support.

Knowledge of accounts receivable sub-ledger transactions

Demonstration of sound business judgment and shared values

Ability to work with all levels of management and marketing/sales departments

Strong interpersonal and collaboration skills

Strong leadership and communication skills

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $60,000 - $65,000.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer