Staples is business to business. You’re what binds us together.

Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.

What you’ll be doing:

Review new account orders to determine creditworthiness, fraud risk, and authenticity of new and existing customers to minimize slow payments or bad debt write-offsAnalyze key factors about the business to determine the level of investigation required (e.g., company data, credit score, SIC code, founded date, demographics, economic conditions, existing payment trends)Pull and analyze credit data from various sources to validate businessesAccounts requiring more in-depth investigation, contact customer for informationDocument key credit information for future reference & update credit/fraud databasesCommunicate with customers to provide an explanation of findings and, when possible, offer alternative payment methods and options to process pending ordersWork with customers to offer ways to increase or improve status for future open account considerationAbility to use system tools and external systems to pull credit data, analyze customers’ accounts and credit information by utilizing account data and other software

What you bring to the table:

Capability to use phone system technology to efficiently investigate customers in a timely mannerGood analytical skillsAbility to assess a problem and promptly resolve or escalate accordinglyBasic to Intermediate skills in ExcelExcellent written and verbal communication skillsTime management and organizational skillsAbility to coordinate with other internal departmentsLarge ERP Experience (Oracle, SAP etc.)

Qualifications:

What’s needed- Basic Qualifications

1+ years’ experience in B2B Credit Analysis

What’s needed- Preferred Qualifications

Working knowledge of credit reporting agencies and business credit scoring models (e.g., D&B, Experian Business, Equifax)Inclusive culture with associate-led Business Resource Groups

We Offer:

Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and moreperks and benefits

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.