Are you looking for opportunities to work for a rapidly growing company with room for advancement? At Support Services Group, 95% of leadership is hired from within. SSG builds careers! Our company has grown over 400% in the last 12 months. So, there is a ton of room for growth and opportunity.  Job Description: As a call center representative (Soft Sales or Customer Service), you will assist and educate customers on our products and services. You will be utilizing your excellent communication skills while providing a superior customer experience to your prospective clients. Responsibilities: + Use high-value support to meet our technology, product, and service targets, through an explanation of the overall value, features, and benefits of all products and services offered. + Assess the needs of inbound customers to answer questions about products and services and provide solutions that fit customers' needs. Success Factors: + Must Speak fluent English & Spanish + Meeting performance measures + Demonstrates ability to build rapport with customers + Proficiency in computer systems