Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities 主要工作职责及任务负责客户与工厂间关于质量问题的沟通，收集客户质量信息（客户下达的指标、年度/月度绩效结果等），及时传递给直属经理；对在客户处的不良、扣分进行确认；对客户发出的不良反应，采取即时围堵政策，确保工厂反应规则的正确升级，并通过UAP QRCI，制定纠正预防措施，验证结果，并向客户反馈（例如8D等）；组织并参与所有客户的技术会议（解决技术问题、管理进度、改善路径等），并确保完成客户要求的验证；推动并获得客户的认可，包含PPAP，偏差，转移等；确认/分析客户处报废品、售后退回品，组织相关职能功能采取纠正预防措施；定期进行客户满意度调查/分析，组织对客户不满意项，采取措施并回访客户对改进措施的反应；参与过程流程图、失效模式分析、控制计划的编制评审；定期检查并更新控制计划，确保其有效性；客户处跟线驻厂人员的管理；完成部门经理布置的其他任务充分学习理解并认同佛吉亚《管理规范》及《道德规范》中的各项内容，承诺严格遵守并以此为日常行为指南。SAP相关权限。Your profile and competencies to succeed

任职资格：
    学历：本科及以上学历或同等经验的技术人员； 
    工作经验：在汽车行业至少3年的专业质量经验。
    技术及能力：
-    了解质量技术工具 (APQP/PPAP/MSA/SPC/8D/FMEA/控制计划等)并能熟练运用；
-    对客户标准及质量体系（例如ISO14001/45001 、IATF16949，VDA6.3等）有一定的了解；
-    较强的分析能力及问题解决能力；良好的沟通及人际交流能力（说服力）；
-    注重细节，在压力状态下能够保持冷静；坚持持续改善。
    LCM能力：培养创新力,管理复杂性, 客户聚焦,结果导向及与人合作；
    英语流利，具备听说读写能力。

What we can do for you At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.  We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.  Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. Why join us

FORVIA is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry.

With a history stretching back more than a century, we are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. You'll find our technology in around 1 out of 2 vehicles produced anywhere in the world.

In June 2022, we became the 1st global automotive group to be certified with the SBTI Net-Zero Standard. We have committed to reach CO2 Net Zero by no later than 2045.

As technological innovation and the need for sustainability transform the automotive industry, we are ideally positioned to deliver solutions that will enhance the lives of road-users everywhere.