At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position SummaryThe Courtesy Officer must be a law enforcement officer who provides superior customer service, possesses detailed knowledge of Company policy and procedures and performs essential functions as they relate to the accessibility of the community. This position is not a regular full-time position and is not eligible to participate in company benefits.
Responsibilities Patrolling each section of the community daily and checking lighting conditions on a regular basisMake a presence in the communityProtecting the community from theft, vandalism, disturbances, accidents, etcPatrol public areas to detect fires, unsafe conditions, noise violations, overcrowding or large gatherings, etcDetect signs of intrusion and ensure the patrol of doors and gates around the communityProvide assistance to Residents in the event of a lockout according to policies and proceduresEnforce amenity hours according to posted closing times and properly close the Fitness Center and Pool AreaMust always communicate openly and frequently with the Community Manager and carry a communication device while on dutyComplete reports to document incidents, suspicious activities, vehicle violations, and minor maintenance issues on a nightly basis, and provide to the Community Manager at the end of each shiftProvide the Community Manager with copies of Police Reports that pertain to the communityBased on availability, assisting with Community Manager with delivering notices and handling Resident problems when requested Education and Experience High school diploma or GED equivalent preferredMust be a law enforcement officer Ability to use email to share photos and notes to support reported incidents and violations QualificationsPhysical Requirements:
May be required to sit or stand for extended periods of timeMust be able to read documents, computer screens and dataMust be able to hear and understand verbal communications in person and over the phone or computerMay occasionally be required to lift or carry items such as files or office supplies weighing up to 15 poundsMust be able to operate a computer, keyboard, mouse and other office equipmentWork Environment:
The office is an open setting which may include bright lights, constant noises and distractions Company InformationJoin RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment communityComprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
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