COURT PROGRAM SPECIALIST II - 22009472 Date: Aug 15, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 858872 Agency: State Courts System Working Title: COURT PROGRAM SPECIALIST II - 22009472 Pay Plan: State Courts System Position Number: 22009472 Salary: $47,980.80 Annually Posting Closing Date: 08/20/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Position Title Court Program Specialist II Job Location 20th Judicial Circuit Court; Lee County, FL Salary Range $47,980.80 Annually Job Description This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Differentiated Case Management techniques in Circuit Civil case type to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager. Primary responsibilities of a Court Program Specialist II (Civil Case Manager) include the following: (1) Court Case Management; (2) Case Monitoring and Coordination; (3) Case Research and Follow-up; (4) Other Duties as Assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. (1) Court Case Management Schedule case management conferences and appropriate hearings Conduct case management conferences and facilitate civil cases in court Process and prepare court orders Prepare other orders as determined by the Judge Monitor compliance with court orders Assist petitioners, respondents, pro se litigants and attorneys with case plans in court in office, by phone or via zoom Respond in a timely manner to inquiries from all parties directly related to the case Respond to inquiries from court staff, clerk staff and related agencies regarding case management and movement (2) Case Monitoring and Coordination Query various data bases to determine the status of cases Seek the assistance of and provide assistance to other court staff when necessary Coordinate cases and services to promote efficiency in the civil division Coordinate case management throughout the division and prepare required document, notices etc. to facilitate the case flow between related departments. (3) Case Research and Follow-up Research cases for effectuation of service, recent motions and responsive pleadings Advise judiciary of status updates and compliance issues (4) Coordination of Work Flow and Information Work with staff from various departments within the Civil Division to coordinate information Assist case management staff with case movement and coordination/scheduling of court events Disseminate relevant information as deemed appropriate by case management supervisors (5) Other Duties as Assigned Perform other duties as assigned Education and Training Guidelines Bachelor’s degree in public or business administration, criminal justice, psychology, sociology, pre-law or a closely social science related field. Progressively responsible experience in program implementation or evaluation may substitute for the recommended college education on a year-for-year basis. Three years of professional, administrative, analytical related work experience. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience. Competencies To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of: Court practices and procedures that relate to circuit civil/family case types Court programs and community resources Florida Civil Law Statutes and Civil Rules of Procedure Court procedures and understanding of basic legal terminology Differentiated case management techniques and case processing time standards Docket management practices Ability to: Apply organizational skills and independent case analysis Schedule case management conferences and/or appropriate hearings Make differentiated case management decisions Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies Conduct legal research and compose concise reports and executive summaries Exercise discretion and maintain confidential information Provide excellent customer service to a diverse court population and maintain a pleasant and respectful demeanor in all situations Work under pressure in a fast-paced office environment Read, analyze and interpret detailed instructions, correspondence, and memos Read and write case management reports, correspondence, and statistical reports Effectively present information and respond to questions from court administration, judges, court staff, other governmental agencies, attorneys and pro se litigants Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Type 30cwpm Work effectively as an individual and as a team member Self-proofread and correct work product Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary Maintain consistent and regular attendance, which is required Skill to: Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases Special Comments **This position is eligible for a Competitive Area Differential (CAD) as approved by the Florida State Court System up to $2,583.00 annually. WHY YOU SHOULD APPLY TO THE AOC? Great working environment Growth and Development Opportunities Medical, Dental, Vision + other supplemental insurances offered Sick + Vacation Paid Time Off Paid Holidays Retirement plan options (Pension or Investment) 457 Deferred Compensation Tuition Assistance How to Apply Submit a current and complete application athttps://www.governmentjobs.com/careers/cjis20fl The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: FORT MYERS, FL, US, 33902 FORT MYERS, FL, US, 33907 FORT MYERS, FL, US, 33908 FORT MYERS, FL, US, 33912 FORT MYERS, FL, US, 33913 FORT MYERS, FL, US, 33916 FORT MYERS, FL, US, 33919 FORT MYERS, FL, US, 33966 FORT MYERS, FL, US, 33994 NORTH FORT MYERS, FL, US, 33903 Nearest Major Market:Fort Myers Nearest Secondary Market:Cape Coral