Charlotte Tilbury, the renowned beauty brand founded by the world-famous makeup artist, is looking for a talented and passionate Counter Manager to join our dynamic team. We are committed to creating a world of magic in beauty, delivering exceptional customer experiences, and inspiring our clients with innovative products. As a Counter Manager, you will lead a high-performing team, drive sales, and ensure the Charlotte Tilbury experience shines through at every customer touchpoint. Responsibilities + Oversee the daily operations of the counter, ensuring a luxurious shopping environment and exceptional customer service. + Lead, train, and develop a team of beauty consultants, inspiring them to deliver outstanding results and service. + Set and achieve sales targets, implementing strategies to maximize revenue and build customer loyalty. + Build strong relationships with clients, providing personalized consultations that enhance their beauty journey. + Manage inventory and stock levels, ensuring product availability and effective visual merchandising. + Organize and execute promotional events and makeup demonstrations to engage clients and drive sales. + Collaborate with other departments and stakeholders to enhance brand visibility and overall performance. Requirements + Minimum of 2 years experience in a retail or management role within the beauty industry. + Strong leadership skills with a proven ability to motivate and develop a team. + Exceptional communication skills and a passion for beauty and skincare. + Demonstrated ability to drive sales and achieve targets in a competitive retail environment. + Creative flair and understanding of current beauty trends and consumer preferences. + Ability to work flexible hours, including weekends and holidays. + Strong organizational and multitasking skills to manage the demands of the role. Benefits