Corporate Security Specialist Singapore, Singapore **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Singapore/Corporate-Security-Specialist\_25027560-1) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This role will play a key part in effectively executing initiatives related to the Physical Identity & Access Management (PIAM) team. This person will be responsible for continually improving business processes and driving efficiencies where possible. Additionally, this role will include specific functions within the governance of ACR processes, playbooks and reoccurring routines that monitor adherence to policies and standards. **Responsibilities:** + Supports Access Control Representatives, service technicians and end-users via phone, email or remote capabilities with training, questions or issues. Follow-up, resolve, and escalate issues to management when appropriate. + Acts as an operational administrator with elevated permissions for the bank’s physical access control system and other dependent systems to include reporting. + Engages security service providers during system outages and assists in troubleshooting. + Works to ensure the accuracy of access groups alignment within the card access control platform + Works directly with functional team manager and/or the GCS Security Technology Governance lead to ensure the completion of assigned monthly governance requirements pertaining to the PIAM Program. + Assists the card access control application manager with determining needed improvements and when necessary, ensuring the completion of enhancements. + Participates in the completion of projects and initiatives above and beyond business-as-usual efforts when needed. **Required Skills:** + Confident communication skills + Ability to adapt to rapid changes in priorities and demand + Manages risk effectively + Excellent analytical skills, with significant attention to detail + Manages risk effectively + Efficiently handle multiple priorities from different sources **R** **equired qualifications** + 2+ years of technical customer service/operational experience; customer focus and professional demeanor + Proficient in MS Office: Word, PowerPoint, Excel, and SharePoint + Highly organized, motivated self-starter who can deliver results with minimal direction + Team-orientation, flexibility, with a receptiveness to change + Strong, confident presentation skills with the ability to synthesize information and communicate clearly and succinctly with stakeholders + Ability to query, review, and manipulate data **Desired Skills:** + Card Access Control experience + Symmetry (AMAG) experience + Proficient in Adobe Photo Shop + Basic SQL knowledge + Technology, Risk or Compliance background Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.