Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it. Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience. Apply to one of our internships today. Your career awaits. Join a dynamic, project-based internship where creativity meets strategy. You’ll help reimagine Nelnet’s intranet to better serve thousands of associates—impacting how people learn, connect, and collaborate. Working alongside innovative professionals and fellow interns, you’ll contribute to real-world projects that blend content strategy, IT structure, design, messaging, and governance. From day one, you’ll play an active role in testing, QA, and content population, all while learning how to manage a large-scale digital initiative and see the big picture behind it. Along the way, you'll build your strategic skills, gain exposure to high-impact marketing campaigns, and better understand the thinking behind the decisions marketers make. This internship has flexible start and end dates that run from Mid-August to February 2026. **JOB RESPONSIBILITIES:** Content Strategy & Optimization: Help make information intuitive and accessible + Audit internal sites to identify duplicated and unique content. + Assist in developing a company-wide glossary to enhance search functionality. + Update article headlines and metadata to improve searchability and engagement. + Support governance teams in implementing new naming conventions and tagging strategies. + Identify frequently searched terms and map them to relevant content. + Contribute to the development of a content calendar and FAQ initiative. Community & Engagement Initiatives: Enhance belonging through internal storytelling and connection + Create and populate Viva Engage communities based on location, skills, and activities. + Help develop messaging for internal campaigns. + Brainstorm and launch conversation starters to foster engagement in new communities. Training & Education: Promote learning through clear, accessible resources + Review and curate learning resources from SharePoint Learning and the M365 Help Center. + Collaborate with copywriters to create a year-long series of educational quick tips. + Build training slide decks and coordinate training events. Project Management Support: Strengthen systems through organization and quality assurance + Assist in organizing and migrating intranet content to align with updated structures. + Provide QA support for new page builds and content updates. **EDUCATION:** Pursuing a degree in marketing, communications, business administration, UX/UI, or a related field. Incoming college sophomore or above. **COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:** + Strong interest in internal communications, content management, and digital platforms. + Excellent organizational and communication skills with strong attention to detail. + Comfortable working independently and collaboratively within diverse teams. + Takes initiative and seeks to solve problems. + Has a natural bias for action. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with SharePoint is a plus. Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net . Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. _A lot more._ We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible. EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)