Job Responsibilities

Register and allocate daily transactions to Processors and monitor progress Perform double check and End of Day reconciliation to ensure all transactions are booked accurately and timely Provide technical guidance and training to Processors on complex transactions and provide operational guidance with regard to the management of the workflow Deal with external & internal affairs and participate in relevant projects and other ad hoc events as required Investigate, analyze and resolve complex customer enquiries / requirements to provide required solutions during the product life Ensure that all Customer Enquiries allocated to the team are handled in a timely and accurate manner, exercising sound judgement based upon knowledge and experience at all time Assist with reviews of unit processes, recommend / implement improvements as agreed Check/produce PBOC/ SAFE/NFRA report

 

Required qualifications, capabilities, and skills

University graduate or above  Minimum 5 years of Trade Finance working experience at foreign bank  Solid understanding of relevant PBOC/SAFE/NFRA regulation Deep knowledge UCP Rules, international trade and OFAC regulations Ability to communicate effectively at all levels Good customer contact techniques Fluent in English and Mandarin  Able to handle multiple tasks at the same time