Job Responsibilities

Register and allocate daily transactions to Processors and monitor progressPerform double check and End of Day reconciliation to ensure all transactions are booked accurately and timelyProvide technical guidance and training to Processors on complex transactions and provide operational guidance with regard to the management of the workflowDeal with external & internal affairs and participate in relevant projects and other ad hoc events as requiredInvestigate, analyze and resolve complex customer enquiries / requirements to provide required solutions during the product lifeEnsure that all Customer Enquiries allocated to the team are handled in a timely and accurate manner, exercising sound judgement based upon knowledge and experience at all timeAssist with reviews of unit processes, recommend / implement improvements as agreedCheck/produce PBOC/ SAFE/NFRA report

 

Required qualifications, capabilities, and skills

University graduate or above Minimum 5 years of Trade Finance working experience at foreign bank Solid understanding of relevant PBOC/SAFE/NFRA regulationDeep knowledge UCP Rules, international trade and OFAC regulationsAbility to communicate effectively at all levelsGood customer contact techniquesFluent in English and Mandarin Able to handle multiple tasks at the same time