At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Ensure the Team meets or exceeds compliance and customer service standards

Responsibilities:

Customer Due Diligence/AML Assessment – Employee Benefits & Pension Train and monitor/QA OSS AML Team on handling AML assessment/ clearanceEnsure that OSS AML Team’s performance is satisfactory with no QA findings or keep such findings to the minimalCheck and follow-up with Sales Team on the AML required documents from clientsEnsure AML required documentation are collected for applicable productsConduct Dow Jones checking on beneficial owners, directors and authorized persons of client companiesEscalate hit cases to Compliance for comments and to senior management for approvalEnsure filing of CDD documents/evidence is properly done and CDD logs are updatedAdministrative Procedure Review – Employee Benefits & PensionAssist in reviewing necessary documents and review procedures to enhance controls and efficiencyOn-time identification of errors, delays or any other problems, with subsequent diagnosis & resolution via corrective and preventive measures

Responsibilities:

University graduate with minimum 5 years AML handling (Line 1) experience preferably with major insurers and/or banksSelf-motivated and customer orientatedGood communication and interpersonal skillsOutgoing personality with good presentation skillsGood time management and organization skillsGood PC skillsProficient in both spoken and written Chinese and English

Others:

You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.