DIVISION DESCRIPTION: 

Corporate and Workplace Solutions provides solutions supporting the operations of the firm to maximize the efficiency and productivity of our people.  We strive to build great workplace solutions and experiences for our people and clients, making sure every experience is delivered professionally and in a safe manner.

How We’re Organized

Corporate and Workplace Solutions includes the following pillars: 

Workplace Experience: Encompasses end-to-end strategic real estate work from transactions to facilities. Departments include On-Site Solutions (inclusive of Facilities Management, Hospitality Operations, and Document Management), Events, Client & Corporate Production, Real Estate Strategy, Real Estate Development, and Capital Management.Office of Global Security: Manages and implements arrangements for the protection of the firm’s personnel, physical security, fire safety and crisis management.  Americas Key Regional Offices: Supports the firm in driving regional priorities and strategy in Dallas and Salt Lake City in partnership with local leadership.Chief Operating Officer (COO): Aligns division-wide functions to drive strategic cohesiveness, consistency and efficiency. Departments include CWS Management and CWS Engineering - which provides enabling engineering solutions supporting real estate and facilities management, on-site solutions, safety and security and CWS data and analytics. 

 

JOB SUMMARY AND RESPONSIBILITIES

Reporting to the APAC Hospitality lead, this role is part of the regional Hospitality team responsible for the commercial and operational oversight of the firm’s extensive Hospitality requirements.  This includes, but are not limited to:

Managing a portfolio of services under Hospitality Operations, broadly covering reception, conferencing, food services and ground transportationManaging selection & oversight of the third-party vendors who perform our operational services, ensuring that all work is performed in accordance with contractual commitments and deliver the best-in-class experience.Ownership & control of a significant regional operating budgetActive engagement with key stakeholder across the firm, to ensure our services are continuing to meet the evolving needs of the business.Supporting the provision & strategy of various technology tools, used across our operations.Ensuring operations meet the highest Health & Safety and food standards; adherence to audit protocols and risks are logged in the Vendor Risk Portal, and remediation plans are implemented in a timely mannerContribute to Real Estate projects, and drive Hospitality requirements supporting the design and operation of future amenity space Develop functional expertise across our portfolio of Hospitality Operations, in order to support business requirements, contribute to our service development strategy, and actively influence our commercial decision-making. Actively contribute to the commercial governance of our Hospitality businesses – including the identification & execution of expense efficiency opportunities.
 

SKILLS AND EXPERIENCE WE ARE LOOKING FOR:

Qualifications

Bachelor’s Degree Strong time management and the ability to multi-taskDetail oriented and highly organizedExcellent critical thinking and problem-solving skillsMinimum 5 years’ experience as an operational manager with front of house experience; 5-star hotel is a plusStrong vendor management and client engagement skillsStrong communication and interpersonal skillsInnovative mindset that is acutely focused on improving the workplace experience

 

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.