Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Corporate Account Specialist

Corporate Account Specialist

A successful Corporate Account Specialist at Fiserv builds strong relationships with our corporate clients, ensuring their needs are met and their expectations surpassed. They expertly manage various corporate accounts by providing exceptional support and service, ensuring client satisfaction and loyalty. Their role is integral to maintaining and expanding our company's success in the FinTech industry, aligning with our mission to help our clients meet their customers' needs efficiently and effectively.

What you will do:

Onboarding of new merchant and implement pricing and contract templatesAdd entitlements (Gratuity, Pre-Auth) to AIBMS terminals, specifically for Channel and Corporate CASChange Clover batch times (9pm, 12am, 2am, & 5am) unique to Channel and Corporate CASManage and execute bank account changeModify funding timelines and narrativesAdjust funding schedules and process faster fundingAdd/remove settlement currenciesManage the linking/chaining of MIDsProcess closure requestsUpdate company information including addresses, trading/clearing names, and contact detailsHandle statement requests and create/amend Insight portal accessSet up and support Next Generation Reporting to Corporate merchantsOversee SOP managementComplete booking adjustments in relation to rejected credits and debitsManage ceiling limitsAdd brandsChange MCCManage TID requestsPortfolio amendmentsSupport gambling merchant set up unique to Corporate CAS, reconciliation queries and authorisation queries

What you will need to have:

Strong understanding and experience in managing corporate accounts within the FinTech industryProficiency in handling transaction reports and closure requestsAbility to manage bank account changes and funding schedules efficientlyExperience in adding entitlements to terminals and changing batch timesExcellent communication skills to handle client inquiries and support needs effectively

What would be great to have:

Familiarity with AIBMS terminals and Clover systemsUnderstanding of the gambling merchant set-upExperience in SOP management 

Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.