At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This role will be responsible for looking for and developing new communication channels & offers to support the channel acquisition goal, identifying the ideal point of contact for each treatment and creating a best in class digital experience. Also it´s important for this role to define a plan for implementation, coordinate resources for execution, identify measures of success and tracking.

Main Responsibilities:

Channel manager support with the planning of the media plan under his/ her scope, communication, monthly A/B Testing  (creative, segmentation, audience optimizations through data,  etc.), A creative and innovative thinker who can manage effectively through evolving strategies while keeping and incentivize the customers best interests in mind Manage projects and pipeline: Run and direct multiple projects, control and oversee the prioritization of projects aligned with strategic priorities. Analyze cardmembers behaviors in order to define the best offer & product mix Monitor best practices from other Markets to define short & long- term strategies to maximize growth while innovate. Manage the relationship with key partners (Google, Facebook), agencies and internal teams looking for new opportunities / partnerships (external and internal) Strong cross-functional partnership is required, including closely working with internal and external partners, media agency, Marketing, Brand, Products Teams, Finance, Legal & Compliance, among others. Work closely with Analytics Team to define marketing & UX testing and enhancements to maximize growth & optimize budgets. Excellent understanding of all products profile & benefits drivers

Key Requirements

Fluent and Advanced English At least 2 years’ experience in digital sales or ecommerce Exceptional verbal and written communication skills Goal oriented and focused on result skills are a must in this position. Strong Interpersonal/influence management skills with the ability to work across business units, executive levels and diverse functions Experience in referral programs, rewards, loyalty programs (nice to have)

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.