Coordinator II, Psychiatry/Behavioral Science **Galveston, Texas, United States** **New** Clerical & Administrative Support UTMB Health Requisition # 2502772 **MINIMUM QUALIFICATIONS:** Associate's degree or equivalent; 3 years related experience. **JOB DESCRIPTION:** To manage activities for a project or program. **JOB DUTIES:** + Process incoming TCHATT referrals, including consents, guardianship documents, and scheduling. + Manage EPIC schedules to ensure accurate appointment scheduling for TCHATT patients. + Verify all patient demographics and enter the information into the Trayt data management system. + Maintain TCHATT referral logs and appointment data. + Answer TCHATT calls while multitasking to schedule appointments and assist callers with their needs. + Serve as an information resource for patients, clinicians, team members, and school personnel by providing accurate information. + Help troubleshoot any issues related to patient appointments. + Ability to manage multiple tasks simultaneously while remaining calm and finding solutions in stressful situations. + Assist in training and mentoring new employees. + Responsible for maintaining a high level of knowledge in patient registration activities. + Proficiency in EPIC. + Provide exceptional customer service. + Demonstrate proficiency in computer applications such as Excel, Word, and Outlook. + Show the ability to work independently. + Complete other program duties as assigned. **SALARY RANGE:** Commensurate with experience. **Equal Employment Opportunity** UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Compensation