This position serves as the door to the President's and COO's office. Provides direct administrative and executive support to the President and the Chief Operating Officer (COO) to effectively manage, coordinate, prioritize and oversee day-to-day office operations and to enhance the overall operations of the office of the President. Responsible for all duties related to Munson Healthcare Charlevoix Hospital, Community Health Council and its committees, and support for the Senior Leadership Team. Minimum Requirements + Associate's degree in business or health care related field or equivalent. + Minimum of five years demonstrated previous experience in a support role, preferably in support of an executive level position. Skills, Talents and Abilities + High level of emotional intelligence + Independent discretion and judgment + Exceptional organizational skills and quest for improvement + Self-directed; effectively manages competing and changing work priorities and interruptions + High level of proficiency and creativity in Microsoft Office applications including Outlook, Word, PowerPoint and Excel + Internet browsing skills for research purposes + Proven verbal and written communication skills across all levels of an organization + Crucial conversation skills; can provide critical feedback + Maintains high level of confidentiality + Thinks systemically ____________________________________________________________________________________ Duties: Provides high level support to both the President and the COO to effectively manage and oversee day-to-day office operations to enhance the overall general business operations of Munson Healthcare Charlevoix Hospital. Functions in a constant state of anticipation and looking ahead to develop plans and alternate plans in supporting the President and the Chief Operating Officer. Thoroughly reviews information that presents to the Office of the President or the Office of the Chief Operating Officer in the form of email, text messaging and printed material that informs needed actions to be taken and decisions to be made by the Executive Assistant, President or Chief Operating Officer. Screens all documents prepared by the Office of the President and/or the Chief Operating Officer for content and accuracy. Maintains/coordinates the President's and the COO schedules via Outlook with scheduling criteria. Coordinates and confirms meetings with various internal and external customers throughout the Munson Healthcare system and ensures that all associated files and documents are assembled and prepared for each meeting Coordinates travel arrangements and reservations as necessary and prepares itineraries. Develops strong working relationships with Munson Healthcare Executive Assistant and Administrative Assistants supporting MHC senior leaders. Drafts various monthly activity reports for review by the CEO and/or COO. Assists with the physician contract process, including advance notice of termination dates, as directed by the Chief Operating Officer. Works with direct reports of the President and the Chief Operating Officer in submitting accurate payroll information via KRONOS.