Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities: • Completes daily technical training on the floor to assist with the Certification of team members in their roles • Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed • Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools • Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training) • Develops, builds, and maintains relationships with trainees & leaders in their role • Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions) • Conducts training on all shifts • Influences others to be safety-minded • Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content • Additional duties as assigned.
How you will impact WestRock: • Improve local team performance through increasing skills and time to certification processes • Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset
What you need to succeed: Critical Skills/ Capabilities: • Growth and Results Oriented: Results oriented person that looks for constant ways to improve • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness) • Accountability: Holds self and others responsible for actions and results • Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus • Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes • Quality: Actively work to ensure quality is ensured while minimizing waste.
Technical Skills: • 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred • 2 – 4 years’ experience in a manufacturing environment preferred • Knowledge of Learning Management Systems preferred • Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms.
Others Qualification: • Facilitation/ Presentation Skills • Influencing • Partnering • Problem Solving/ Continuous Improvement • Professionalism
What we offer: • Corporate culture based on integrity, respect, accountability, and excellence • Comprehensive training with numerous learning and development opportunities • An attractive wage, reflecting skills, competencies, and potential • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.