At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together. Newmont’s Service Enablement Group (SEG) is a new internal Newmont function that aims to improve processes and service delivery for the organization. It is comprised of two parts: A Process Excellence team and a future-state service delivery model who design will be informed by the work of the Process Excellence team.
Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.
Your ImpactYou will play a key role in ensuring accurate and timely People Services transactions, supporting employees throughout their journey at Newmont, and helping maintain the integrity of our HR data and processes.
As Part of Our Team, You Will• Deliver transactional support for onboarding, employee changes, and offboarding.
• Maintain accurate employee records in SAP SuccessFactors and Fieldglass.
• Respond to and resolve employee queries, escalating issues when needed.
• Ensure compliance with company policies, processes, and data standards.
• Suggest and support improvements to processes and workflows.
• Assist with smooth onboarding experiences for new hires.
• Secondary or post-secondary qualification in HR, Business Administration, or related field.
• Experience using SAP SuccessFactors and Fieldglass.
• Knowledge of HR practices, compliance requirements, and data integrity.
• Strong attention to detail, organizational skills, and customer service mindset.
• Proficiency in Microsoft Office applications.
• Effective teamwork and communication skills.
• You will be part of Newmont’s Global Delivery Center (GDC) in Costa Rica, working within the Finance function. The role is people-focused and involves cross-functional collaboration with global stakeholders across People, Finance, IT, and Supply Chain teams.
• While the position is intended to be hybrid, as we establish our foundation, we will begin on-site to foster strong relationships, align our strategies, and ensure a solid framework for long-term success.
• We currently have 16 open positions for Officer, People Services. Eleven roles will support operations during the day shift, while the other five will cover the night shift to ensure continuous support across time zones.
• Night shift will include a 20% pay differential in recognition of the additional commitment.
• Compensation will be aligned with the local Costa Rican market and paid in Costa Rican colones (CRC).
At Newmont, you’ll be part of the world’s leading gold company, committed to safety, integrity, sustainability, and inclusion. We offer competitive benefits, professional growth opportunities, and the chance to make an impact in a global organization that values your contributions.
We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you! Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.
Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.