Coordinator, Global Operations Planning
IHG
Hybrid - 3-4 days in the office - RCBC Plaza Tower II, Makati City
Role Description:
+ Work closely with a diverse group of global and regional stakeholders to support the smooth delivery of hotel-impacting projects and initiatives into hotels. Help ensure alignment across Operations, Commercial, Brand, Technology, and other relevant functions.
+ Act as the primary coordination link between regional hotel operators and global project teams, ensuring operational input is captured early and project impacts are clearly understood.
+ Track and monitor hotel-facing projects through the ‘Hotel Ready’ lifecycle including Hotel Pilot Tracking. Guide project teams through stage gates, ensuring deliverables meet quality, timing, and readiness expectations.
+ Maintain and regularly update the Global Project Tracker to reflect the sequencing and timing of all hotel-impacting initiatives. Ensure visibility for regional and corporate teams through structured reporting and communication including owning the communications tool named Hotel Bulletin.
+ Support the Hotel Ready Forums through end-to-end coordination, including managing agendas, capturing actions, maintaining trackers and supporting the creation of presentation materials (e.g. PowerPoint decks).
+ Assist in identifying performance trends and potential risks to project execution by gathering and analysing operational feedback. Perform coordination and administrative tasks that support the effective running of key meetings and operational forums, ensuring timely follow-up and alignment.
Qualifications:
+ Bachelor’s degree or an equivalent combination of education and work-related experience.
+ Experience:
+ 1-3 years’ experience in corporate environment.
+ Previous international company experience.
+ Demonstrable experience in working with and across stakeholders from multiple disciplines.
Required Skills:
+ Strong organisational and project coordination skills with the ability to manage multiple priorities.
+ Demonstrated ability to manage multiple tasks and projects across regions and functions with attention to detail
+ Strong communications and presentation skills
+ Attention to detail and a structured, process-driven approach to work.
+ Ability to analyse, interpret and extract trends from data, and to formulate recommendations.
+ Comfortable working in a digital environment; proficient in Microsoft 365 tools (Excel, PowerPoint, Teams, SharePoint) and open to learning new platforms.
+ Language skills (beneficial) and cultural awareness (essential) for effective multi-country communications
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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