JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties include the following:

Coordinate site operations according to all agreed policies, procedures and contract scope.Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.Manage repairs and maintenance, minor works and other work requests, tracking to completion. Take ownership of small FM projects and provide support for larger D&C projects.Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.Assist in the procurement of vendors and services as required. Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support space planning activity and building churn/moves as required and acting as the site key point of contact.

Service Delivery:

Provide coordination and support events, meeting and conference facilities as required.Provide the following services as may be applicable to the site: reception and guest support, new hire orientation, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes.Assist in carrying out safety and emergency response activities as directed.Follow established escalation procedures and incident reporting procedures.Maintain and update Standard Operating Procedures (SOPs) and emergency responseActively support an environment of teamwork, co-operation, performance excellence and personal success.Participate in the individual performance management program, and personal developmentAct as an ambassador for JLL by behaving consistently with cultural and ethical requirements.

Finance Management / Cost Control / Profitability:

Assist with operational reporting, budgeting, financial systems, purchasing as necessary.Identify and respond to any financial or budgeting related issues.Ensure prompt and accurate management of purchase orders in finance systems.Manage payments to Vendors where applicable, using available systems, complying with relevant policies.Seek ways to constantly reduce costs and improve operational standards.Ensure compliance within delegated financial and contractual authorities

Skills & Competencies:

Effective interpersonal and communication skills.Strong relationship building skills, proven ability to influence and motivate.Effective time management and able to work to deadlines.Ability to operate within a multi-disciplinary team.The ability to find ways of solving or pre-empting problems, to recognize opportunities for improvement and develop proposals for implementation, to translate customer requirements into clear deliverables and maintain a client-focused approach to service delivery.Computer literate, conversant with GSuite.Ability to work under pressure and to tight deadlines

Experience & Qualifications:

The successful candidate will have had experience of working as part of a dynamic multi-disciplinary team across multiple sites.Experience in a client-facing role is essential.  2-4 years of experience in a customer service and/or retail/sales role, ideally in a multinational organisation will be looked upon favourably.Degree qualified in an appropriate field.

Localização: Presencial - 5x na semana - São Paulo/SP

A JLL tem uma cultura diversa e inclusiva. Estamos comprometidos em criar um ambiente em que todos se sintam valorizados e capacitados para atingir o seu potencial, independentemente de deficiência, raça, etnia, idade, religião, sexo biológico, identidade de gênero, orientação sexual, expressão de gênero ou biotipo.

Conheça mais sobre nossas iniciativas de Diversidade e Inclusão em: https://www.jll.com.br/pt/carreiras/diversidade-e-inclusao

Sobre a JLL:

A JLL (Jones Lang LaSalle) é líder na prestação de serviços imobiliários e em gestão de investimentos. Moldamos o futuro do mercado imobiliário por um mundo melhor, usando as mais avançadas tecnologias para criar oportunidades recompensadoras, espaços incríveis e soluções sustentáveis para nossos clientes, nossas pessoas e todos que nos cercam. A JLL é uma empresa Fortune 500, com receita anual de US$ 19,4 bilhões, operações em mais de 80 países e uma força de trabalho de mais de 100.000 pessoas em todo o mundo.

Estamos no Brasil desde 1996, com sede em São Paulo e escritório regional no Rio de Janeiro. Nossa equipe é formada por cerca de 1.000 profissionais prontos para atuar em qualquer lugar do país.

Serviços oferecidos no Brasil: Locação | Aquisição e Vendas | Consultoria e Avaliação | Gerenciamento de Propriedades | Gerenciamento de Facilities | Engenharia e Manutenção Predial | Projetos e Obras | Design & Build

Setores de atuação: Escritório | Industrial | Varejo | Hotel | Healthcare | Educação | Data Center | Residencial em Portugal

Para mais informações, visite o site da JLL Brasil: jll.com.br

Location:

On-site –Sao Paulo,BRA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.