**Emerson** is a trusted partner in the world's most crucial industries to address the biggest challenges of modern life. We cater to a wide range of industries including water, mining and minerals, and oil and gas industries. As a **Control Systems Engineer,** you will provide technical service and support to Australia and New Zealand customers. By joining us, you will be part of a dynamic and customer-focused team that provides solutions to a wider range of customers. Do you want to be part of our goal to make the world healthier, safer, and more balanced? Apply now and join our team in Melbourne, Australia! **In This Role, Your Responsibilities Will Be:** + Provide timely response to customer requests for service and ensures timely execution of planned maintenance activities + Co-ordinate contract personnel on site where appropriate + Provide phone support for Emerson clients + Undertake or raise technical investigations in response to customer requirements + Develop and compile high quality technical investigation reports + Provide technical advice to customers, arranging follow-up on more difficult matters + To work on larger Control System implementation projects if required + Deliver system and software upgrades and configuration often on site with our existing clients. + Provide support to other Emerson service branches as required + Use Service Management Office (SMO) operating procedures and templates or Project Management Office (PMO) for applicable work scope. + Updating technical knowhow about product lines through own initiatives and company sponsored training. + To maintain appropriate documentation for all service or project related tasks and submit in timely manner. **Who You Are:** You show a tremendous amount of initiative in tough situations and quickly and significantly act in a constantly evolving and unexpected situation. You seamlessly adapt style to fit the specific needs of others. You articulate messages in a way that is broadly understandable. **For This Role, You Will Need:** + Onsite technical maintenance experience on a DCS (DeltaV preferred) + Chemical or electrical engineering degree, trade certificate or relatable apprenticeship + DCS diagnostic and problem analysis experience + Troubleshooting on DCS hardware, software, installation, configuration, integration and application enquiries. + Fault finding, minor upgrades, general repair and maintenance **Our Culture & Commitment to You** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 25017485 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.