JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are looking for a Contract Admin Support for our JLL Work Dynamics business line.
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.
Achieve your ambitions – join us at JLL!
ROLE SUMMARY
This is a key role providing professional administrative support to the Facilities Team, assisting and supporting the day to day operation and delivery of the contract including, administration of supplier contracts, PO requisitions and receipting, supporting client Task System and Permit to Works Systems in addition to reporting on administrating on operational, H&S and Quality. This role would be ideally suited to an administrator experience in a similar facilities role. This is an excellent opportunity for an experienced administrator to work on site for a leading international client.
CORE COMPETENCIES
Providing relevant FM information and Administration support to the Facilities Manager as required.Reporting all accidents, occupational illnesses and emergencies in relevant books/documentation.Maintaining monthly performance measurement information for line management in support of contract performance requirements.Reporting on a monthly basis – KPI tracker, security audit, contact list, cleaning audit, EHS inspection, site inspection, work orders, accident statistics.Supporting JLL OVEC and Client Task and Permit to Work systems as required issuing work schedules to site teams, monitoring tasks through to completion and contacting suppliers and Landlord as required in terms of permits and access (including registering of visitors and contractors to site).Promoting high level of satisfaction among Client users by promptly responding to their service requirements.Supporting the Facilities Manager in the effective management of the shipping team including occasional cover in the event of unplanned leave.Administrating planned preventative maintenance and repair service.Administrating contracted services including security, cleaning, maintenance and to monitor alarmsAssisting the Account Director and Facilities Managers with HR related matters, for example maintenance of regional records and systems.Assisting Facilities Managers and other team members in preparing Standard Operating Procedures manuals.Assuring compliance with JLL policies, procedures and standard practices.Raising POs and coordinates invoicing and other support of the AP team including PO req’s, receipting of POs and managing accruals.Managing consumables and critical spares held on site maintaining an up to date inventory.Ensuring suppliers provide service per contract scope and work in a safe manner. Escalates issues to line manager.EHS –Ensuring suppliers work per JLL EHS guidelines and stops work when it is not safe. Building relationships between occupants, FM staff and the suppliers.Following all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training.Following required emergency prevention and operational controls, coordinating their daily and weekly schedules as required. Maintaining discretion and confidentiality with regards to all discussed MAC plans and dealings.Regularly working with external soft services contractors including quality audits and oversight of KPI/SLA deliveryWorking as a member of the team you will insure that all agreed service levels and service standards are met.Supporting the coordination of the office operations, procedures and resources to facilitate organizational effectiveness and efficiency including driving JLL best practices and procedures across EMEA.Setting up, maintaining, organizing and controlling JLL central files, information, data, reports etc. relating to Soft Services, Space View, Post Room and Amenities across EMEAEntering system data, and providing the overall system administration.Ensuring prompt resolution of any customer complaints, escalating to the line manager as requiredPERSONAL COMPETENCIES, ATTRIBUTES & KNOWLEDGE
An experienced Facilities Administrator with previous experience in a similar roleAble to demonstrate outstanding customer service skills and orientationAble to multi task and maintain professionalism at all times under stressful situations without supervisionProficient in MS Office and Outlook, and possess excellent written and verbal communication and people skillsExperienced in working in a fast-paced, corporate multi-national environmentAble to demonstrate flexibility in relation to type of works carried out and availability (essential)Experienced in a hands-on role working within an events environment and facilities environmentEvery day is different, and in all these activities, we’d encourage you to show your ingenuity.
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers.
Location:
On-site –Warsaw, POLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.