Job Description :

Job Title: Contract & Invoice Operations – Junior Manager

About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and hard-working people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team: (TE)

About the role: The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

The Contract and Invoice Operations Specialist will act as the single point of contact for the Team Leader on Contract and Invoice Operations for the relevant cluster. The role is encouraged to provide operational, functional, and mentoring support to the team and junior members of the team as per the request and instruction from the line manager.

Role Responsibilities: The Contract and Invoice Operations Specialist will also have specific ongoing responsibility including but not limited to:

Responsible for all Contract and Invoice Operations processes for specific cluster assigned

Responsible for quality assurance for the relevant cluster’s Contract & Invoice Operations activities

Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided

Liaise with OTC shared service centre to enable invoice payment

Liaise with the customer on Invoicing related issues.

Ensure a 100% Compliance across all the areas of Invoicing and Audits

Take ownership and devise strategies with the Sales on the invoicing processes.

Reporting the Cash on metrics

Experience / skills required:

5-10 years of work experience

Excellent Business English

Experience in Contract and Invoice operations processes

Results oriented, strong drive and urgency

Able to work to tight deadlines

Awareness of controls and risk management

Strong problem identifying and problem-solving skills.

Build and sustain excellent relationships with multiple partners

Strong SAP, Excel skills

Experienced in working within shared service centers environment

Multi-tasking with precision to accuracy

Reporting experience is a plus

Barriers to Success in Role

Lack of drive and pro-activity

Lack of good business English and communication skills

Lack of attention to detail

Lack of influencing skills

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Rewards & Benefits Statement: (TE)

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And crafting an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be encouraged and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to build the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

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