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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Contract Governance Specialist

The Contract Governance Specialist is responsible for the end-to-end lifecycle of client contracts, ensuring seamless onboarding, compliance, and operational alignment across Sedgwick’s client portfolio. This role is pivotal in supporting the Client Directors, Operations Leads, and Delivery Managers by maintaining contract integrity, coordinating due diligence, and ensuring accurate reporting and billing setup.

What are my accountabilities?

Contract Lifecycle Management: Maintain the contract portal, oversee onboarding of client contracts, ensure version control and secure access, and coordinate reviews with GRC and Infosec.

Operational & System Support: Manage client service records, PUAR forms, and contract submissions; liaise with Darwin Admin and Data & Analytics for system setup and reporting.

Governance & Compliance: Support development of guidance materials, communicate contractual updates, and contribute to governance and compliance improvements.

Issue Resolution: Provide assistance in resolving contract-related issues and ensuring adherence to contractual obligations.

About you:

Extensive Contract & Operations Expertise: Proven experience in contract management, client operations, and service delivery best practices.

Strong Governance & Compliance Knowledge: Deep understanding of onboarding processes, governance frameworks, and regulatory compliance.

Advanced Communication & Stakeholder Engagement: Skilled in building relationships, influencing across all levels, and navigating matrixed environments.

Technical & Organisational Proficiency: Proficient in systems like SAP, with strong documentation, prioritisation, and adaptability skills.

Caring Culture

It’s at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They’re helping people recover after an injury or illness. They’re assisting with damage from a natural disaster. They’re even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you’re in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there’s a place for you here to be a force for good.

Some of the Benefits of working with us are:

Hybrid working arrangement. #LI-Hybrid

Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education

+0.5% on top of Superannuation Guarantee

Domestic and International Career Pathways

Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

Sedgwick is an Equal Opportunity Employer.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.