We currently have an opportunity for a Contract Administrator.  Join our Government and Integrated Facilities Management team and play a key role in ensuring seamless regional service delivery by managing escalations, supporting KPI achievement, and driving communication across team. Reporting to Regional manager, you'll help deliver high-quality outcomes that support our essential services.

 

What You’ll Do

This role offers a broad scope, with key responsibilities including:

Provide ad-hoc administration and data entry support as directed by the Regional Manager. Oversee office administration requirements and ensure smooth daily operations. Engage in case management and tenant support for escalated matters. Support the region in achieving KPIs and delivering services effectively. Prepare monthly and weekly reports as required. Handle escalated matters under the direction of the Regional Manager.
 

What You’ll Bring

Proven experience in an administrative support role. Strong communication and interpersonal skills, with the ability to convey complex information clearly. Sound computer literacy and formal reporting skills. Understanding of performance measures and budget adherence. A proactive, team-oriented mindset with a commitment to continuous improvement.

 

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

Training and development to support and diversify your career.  With 30% of vacancies filled internally you’ll find real opportunities to advance your career. Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more. Employee Assistance Program: professional support for you and your family when you need it most.

 

Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities.