Continuous Improvement Lead - Charlotte, NC
The Raymond Corporation
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
Job Summary
This position is responsible for improving overall business performance and building internal CI capabilities while initiating, leading and/or supporting the implementation of improvement activities on an ongoing basis. The position will support and seek always to fulfill the guiding concepts as embodied in the philosophy, mission, values, and vision adopted by Carolina Handling, LLC.
Responsibilities
· Coach, mentor, and guide the facility organizational leaders and Associates to challenge the status quo of how we currently manage the business and improve problem-solving capabilities.
· Assist in the improvement of systems and processes using continuous improvement tools, strategies, methodologies, and techniques.
· Build organizational CI capability by transferring CI knowledge to others through hands on coaching during projects/activities and by mentoring others on a one-on-one basis.
· Manage project scope, priorities and deliverables throughout the business units based on organizational vision and constantly changing business needs.
· Lead both tactical and strategic improvement projects and/or activities that drive Operational Excellence and deliver measurable and sustainable results.
· Collaborate with subject matter experts and cross-functional teams to ensure accuracy during content and material development (go and sees) and updating processes.
· Create and maintain comprehensive project documentation, including improvement metrics.
· Help manage the relationship of all stakeholders within a project team.
· Assist in education and reinforcement with associates in the development, implementation, coordination, and maintenance of RLM capabilities.
· Focus on breaking down organizational barriers.
· Promote an environment of collaboration, trust, and professional relationships.
· Demonstrate a high level of commitment to teamwork and support cross-functional team involvement.
· Ability to cover other CI team duties, as appropriate.
· Use and continually develop leadership skills.
· All other duties as assigned or required.
Requirements
All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.
· Bachelor’s degree, or equivalent, in business, education, training, or a related field.
· Minimum of three (3) years of professional experience in a progressive business environment with a proven track record of performance management, including supervisory level experience.
· Minimum of two (2) years of previous experience of practical and hands on application of TPS, Lean or Six Sigma.
· Project management experience is a plus.
· Experience creating and working within a lean business environment.
· Strong ability to lead, motivate and coach associates, cross-functional teams, and outside customers to drive business results.
· Strong oral and written communication skills, as well as excellent presentation skills.
· Self-motivated and driven individual who possesses high quality standards.
· Excellent organizational and time management skills to balance simultaneous requests.
· Ability to work with minimal supervision, strong work ethic and strong attention to detail.
· Must be familiar with the use of a personal computer, including MS Windows and MS Office business applications.
What You’ll Need for Success
· Demonstrated ability to create and execute remediation plans to address productivity and efficiency issues.
· Proficiency in managing the entire project life cycle, from conceptual design to system testing and implementation.
· Excellent verbal and written communication skills for engaging professionally with diverse groups.
· Strong analytical, project management, and product management skills, with the capability to translate business needs into operational requirements.
· Familiarity with continuous improvement methodologies such as Six Sigma, Lean, and value stream mapping.
· Skilled in organizing and leading service improvement sessions with various business stakeholders, including process and value stream mapping.
· Proven track record as a completer-finisher, taking ownership of ideas from inception to delivery and ensuring success through robust metrics.
· Proficient in business acumen, communication, consultation, ethical practice, cultural awareness, and relationship management.
Benefits of Joining the Team
Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.
Health Benefits:
Medical, Dental and Vision Insurance, Prescription Drug Plan.
Financial and Tax-Saving Benefits:
Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Additional Benefits:
Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
Company Benefits:
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Comprehensive Perks Package Including:
· Technology and Home Office Setup: This includes a laptop, dual monitors, a docking station, and a wireless keyboard and mouse.
· Flexible Work Arrangements
· Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
· Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
· Company-sponsored social events and team-building activities.
· Employee recognition program
Physical Requirements & Working Conditions
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship.
This position is classified as sedentary work, which requires the ability to remain stationary for extended periods while occasionally moving within the office to complete tasks. Physical demands include the ability to frequently lift and/or move objects weighing up to 10 pounds and occasionally up to 25 pounds. Manual dexterity is necessary for computer operation, writing, and handling materials. Clear articulation and voice control are essential for effective communication with both internal and external customers via telephone. Specific vision abilities essential for this role include close vision, peripheral vision, and the ability to adjust focus.
While the role involves regular interaction with internal and external customers in a dynamic office environment, occasional exposure to shop environments and associated hazards may occur. The individual must effectively manage tight deadlines, shifting priorities, and a high volume of information flow while maintaining professionalism. Additionally, handling sensitive and confidential information is part of the job. Standard office equipment such as laptops and smartphones are regularly utilized, and noise levels typically range from low to moderate.
Travel Requirements: 25% travel across the territory
This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
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