Content Design
IBM
**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
At IBM Mexico Client Innovation Center, We are a leading consulting organization seeking a highly skilled and motivated professionals to join our dynamic team. This role offers a unique opportunity to leverage your expertise in cloud technologies to develop scalable, robust, and high-performance applications for our diverse clientele. If you are a passionate technologist who enjoys working in a fast-paced environment, thrives on challenges, and is ready to make a significant impact on our clients' businesses, we would love to hear from you. We offer a competitive salary and benefits package, opportunities for professional growth, and a supportive work environment.
Join us and help shape the future of cloud computing!
Apply today to become a key player in our team.
Our commitment to diversity and inclusion ensures that every voice is heard, respected, and valued. We encourage candidates from all backgrounds to apply. IBM is an Equal Opportunity Employer, committed to fostering a diverse and inclusive environment.
**Your role and responsibilities**
As an entry level Designer at IBM, you'll focus on customer and employee strategies that explore opportunities to improve digital innovation, addressing user needs and designing world-class digital experiences. You'll support to uncover user and business requirements in the context of the technical landscape through applying User Experience, Design Thinking, and Information Architecture methods. In your role, you may be responsible for:
Content designers create and communicate meaning throughout product or service experiences for users and customers. They help people understand the value of IBM-designed solutions and client experiences with clarity and consistency and guide people to advance their next steps to achieve their goals.
1. Modeling and structuring content to create viable, feasible, and desirable solutions. 2. Conducting thorough research and analysis to inform content.
3. Writing, editing, and curating content for accuracy, clarity, and usability.
4. Simplifying complex content for users.
5. Creating content that motivates users to take action.
6. Establishing and maintaining a consistent voice and tone throughout the content journey.
7. Defining content goals and user journeys based on user or customer objectives.
8. Localizing content for diverse audiences and markets.
**Required technical and professional expertise**
* Proven experience in UX writing, content design, or a related field.
* Exceptional writing and editing skills with a focus on clarity and brevity.
* Understanding of UX principles and user-centered design processes.
* Experience working with design tools (e.g., Figma, Sketch) and content management systems.
* Strong collaboration and communication skills to work cross-functionally.
* Ability to adapt tone and style to diverse user needs and contexts.
**Preferred technical and professional experience**
* Leverages tools like SEMRush, Figma, Adobe Experience Manager, Appian and Jira to execute and manage content delivery.
* Conduct and incorporate feedback to ensure experiences are intuitive and effective in collaboration with UX editors, designers, product teams, legal and compliance to create and review content.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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