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RED Global - Contact Center Project Manager - India (Remote) - 12 Months + Extension

RED Global are working with a large customer based in India. Our customer is a large Business Enterprise providing core professional services.

Project Details:

Role: Contact Center Project Manager

Start date - ASAP

Duration - 12 months initial contract + possible extension.

Job Location: India

Capacity: 5 Days/Week

Mode: Remote

Language - Fluent English.

Requirements:

Past Experience in driving and implementing projects in Contact center transformation on technologies such as CCaaS, Conversational AI, Email automation, OCR/ICR, Chat-bots, Agent assist, Chat and Voice interaction summarization and Reporting and Dashboarding. 8+ years of project management with at least 5 years leading medium/large cross functional team projects Past Experience in delivering projects on Sales force and Google CCAI as a platform for transformation.

If you are interested and available, please apply for immediate consideration. Interviews can be arranged quickly.

Reference
CR/128250_1753789015

Date
29 Jul 2025

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