Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

This role is primarily accountable for outbound client sales and deposit gathering. The role will also engage in satisfying client reviews and complete product renewals and maintenance as applicable. This sales support function is responsible for the coordination and completion of key sales and operational activities and may also be required to provide regulatory expertise and risk management assistance to avoid client exits. The main responsibility includes outreach to clients without a named Relationship Manager in support of deepening, growing, and maintaining the client’s relationship post onboarding.

As our Contact Center Premier Sales Specialist you will:

Utilize a leads-based approach through HSBC’s Client Relationship Management tool to engage with clientsMost of the activity will be proactive client outreach but may also include handling appointments booked by clientsInteract with clients via phone, email, pre-booked appointments, and zoom callsGenerate new business referral opportunities for Wealth Center, Wealth Direct, Mortgage, and Private BankCommunicate our international capabilities and benefits of the HSBC Group in servicing international banking needs through clear and professional discussion adhering to Cross Border rulesIncrease share of wallet with our clients through focused outbound calling activities utilizing a leads-based approach to client managementIdentify opportunities utilizing a structured sales process undertaking appropriate analysis and preparation of presenting and pitch for additional products/servicesProper preparation for client interactions including review of client profiles and notes for the discussionOffer value added products and services based on client needs analysis and ensure client understanding of those products and services

For this role, HSBC targets a pay range between $52,000.00 and $60,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.