**Job Summary** We are seeking a dynamic and detail-oriented Back-Office Consumption Operations Analyst to maximize profitability, enhance incremental revenue, maintain compliance, and deliver a customer-centric experience for NetApp’s consumption-based products, particularly Keystone. This role involves managing and coordinating back-office processes across various NetApp departments. **Key Responsibilities:** • Oversee customer schedules and subscriptions. • Create, modify and retire subscriptions in billing tool, perform recurring invoicing • Comprehend the contractual, operational, and financial obligations of each consumption agreement/subscription. • Collaborate with Deal Navigators, Keystone Success Managers, Order Management, Collections, account teams, and automated bots • Submit equipment orders in ERP system • Manage the inventory of installed and de-installed products. • Educate Sales teams and others on program risks and opportunities. • Continuously enhance operational efficiency, quality, and capability through the identification, development, implementation, measurement, documentation, and training of tool and process changes. • Partner with the Keystone Product Team to ensure seamless coordination of post-sale activities. • Contribute to internal quarterly finance reports. **Required Skills & Experience** + A committed, detail-oriented, and process-focused self-starter with a drive for results and accountability. + High level of accuracy and diligence with low error rates + Extraordinary analytical skills + Ability to thrive in a fast-paced, dynamic environment with frequently changing priorities and the capacity to act independently. + 3 to 5 years of combined experience in finance, operations, and industry-related roles. + Bachelor's degree in finance or a related field. + Exceptional data analysis and visualization skills, including proficiency with pivot tables, multi-sheet models, complex formulas, simple macros, outlier detection, data integration, and data quality automation. + A willingness to learn and understand NetApp’s storage technology. + Excellent verbal, written, and data storytelling communication skills. + Fluent in English **Preferred Skills & Experience** + Superior time management abilities. + Experience in people/project management or supervisory roles, including remote coordination. + Familiarity with accounting principles such as cost/revenue matching, accruals, and revenue recognition. + Experience with as-a-Service (aaS) and subscription commercial models. 130473 At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. **Equal Opportunity Employer:** NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. **Why NetApp?** We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk.