Description Summary: Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents. Compiles regular and special reports drawing data from a variety of sources. Exchanges information and resolves problems where multiple non-standard solutions are available. Refers unusual cases to team leader or supervisor. This position is typically cross trained to perform various functions in the area. May train less experienced employees and/or organize workflow. Job Description Consumer Loan Servicing Specialist 1, Full Time, Monday - Friday, 8:00 - 5:00. This is an in office position, located at 5555 Cleveland Ave Columbus, Ohio. + Under minimum supervision, performs various assignments within the Consumer Cash Team that includes processing payoff checks for installment loans, opening distributing mail and other processes within the department from routine to moderately complex across multiple systems such as Hogan. + Process and reconcile loan payments including debits and credits according to established guidelines and procedures. + Review and analyze loan payment transaction history to correct or address payment anomalies. + Process a large volume of payments daily. + Prioritize tasks in compliance with production goals and deadlines. + Correspond with internal and external customers. + Keep accurate records, documenting processes on loans. + Take part in professional development and training to improve knowledge and skill set. + Collaborate with co-workers in the department and across business segments to provide effective service to customers. + Responsible for all duties as assigned. Basic Qualifications: + High school diploma or equivalent required. + Minimum of 1 year of experience in an office environment. + Ability to work in a fast-paced environment with high production demands Preferred Qualifications: + Ability to key 40-45 wpm + Working knowledge and experience with Microsoft Word and Excel. + Preferred experience with installment loans or reconciling payments. + Excellent customer service and team building skills required. Demonstrated ability to organize and prioritize work Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.