Description We are looking for a meticulous Consumer Lender - Support specialist to join our team in Saginaw, Michigan. As a leading financial institution, we are committed to empowering businesses with the resources they need to succeed. Join our team and be a key player in fostering growth and economic success. Position: Commercial Loan Servicing Specialist Job Summary We are seeking an experienced Commercial Loan Servicing Specialist to join our growing team. This position is responsible for ensuring accurate management and administration of loan portfolios, with a particular emphasis on collateral management. You will play an indispensable role in overseeing documentation, monitoring compliance, and supporting overall loan operations to ensure efficiency and risk mitigation. Key Responsibilities: + Collateral Management: Review, track, and maintain collateral documentation, ensuring compliance with lending agreements and regulatory requirements (Source: Job Search Guide US eBook 2024). + Documentation: Process, analyze, and reconcile loan-related collateral and lien documents, including UCC filings, deeds, mortgages, titles, and insurance policies. + Customer Relations: Collaborate with borrowers to obtain missing collateral items or resolve discrepancies while providing exceptional client service. + Regulatory Compliance: Ensure collateral reporting aligns with local, state, and federal regulations while maintaining adherence to internal lending policies (Source: Robert Half Insights). + Portfolio Monitoring: Maintain accurate documentation of collateral in loan files and databases, tracking expiration dates, cancellations, or renewals efficiently. + Risk Assessment: Work closely with underwriting and credit teams to identify collateral risks, mitigate exposure, and ensure thorough coverage of loans backed by tangible or intangible assets. + Cross-Department Communication: Collaborate with legal, credit, and operations teams to ensure seamless reporting and flawless collateral tracking (Source: Career Development Tips, Robert Half). Qualifications: + Bachelor’s degree in finance, accounting, business administration, or a related field preferred. Equivalent work experience considered. + 2-4 years of experience in commercial loan servicing, collateral operations, or a related field, such as a Title Agency. + Strong knowledge of loan documentation, credit policies, and regulations governing collateral. + Proficiency with loan servicing software and Microsoft Office Suite (Excel, in particular). + Exceptional attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment . + Outstanding communication skills, both written and verbal, with a strong ability to build rapport with internal teams and clients. Requirements • Familiarity with loan administration processes and procedures. • Strong organizational skills with attention to detail. • Effective communication skills to liaise between loan originators and external parties. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Proficiency in using relevant software tools for loan documentation and reporting. • Commitment to maintaining compliance with regulatory and organizational standards. • Willingness to learn and adapt to evolving industry practice Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .