Consumer Experience Executive We are looking for an Arabic speaking Consumer Experience Executive to drive the excellence of product content across digital platforms, ensure a seamless new product listing process, collaborate with agencies, and support eCommerce account management. This role is pivotal in shaping how our brand is represented to consumers online and ensuring a superior end-to-end content and shopping experience. **Key responsibilities** _Content Management & Product Listings_ + Own and maintain the eCommerce portfolio content masterlist, ensuring accuracy, consistency, and alignment with brand guidelines across platforms. + Lead the new product listing process on eCommerce platforms (e.g., Amazon, Noon, Ounass, Namshi, etc) ensuring timely and complete submissions. + Work closely with internal teams and regional counterparts to localize and adapt assets where required. _Agency & Creative Coordination_ + Act as the main point of contact with the content agency for asset creation, copywriting, and imagery requirements. + Ensure all content meets platform-specific and SEO guidelines while remaining brand-consistent. + Track timelines, approvals, and deployment of content on product pages. _Consumer Experience_ + Monitor live content quality across platforms, ensuring an optimal digital shelf experience. + Collaborate with Customer Service and Account Management to address negative reviews, FAQs, and feedback loops. + Optimize brand pages to reflect brand USPs and consumer-centric messaging. _Market & Competition Tracking_ + Conduct regular audits of key competitors across eCommerce platforms focusing on pricing, content quality, reviews, and positioning. + Deliver actionable insights to the broader team to influence content strategy and commercial plans. _Cross-Functional & Commercial Support_ + Support the eCommerce team with daily tasks such as campaign setup, platform audits, and brand store optimization. + Track and report performance metrics related to content health, consumer feedback, and conversion KPIs. **Skills & Competencies** + Strong project management and organizational skills. + Detail-oriented with a passion for content and brand storytelling. + Analytical mindset with proficiency in Excel, PowerPoint, and basic performance reporting tools. + Excellent verbal and written communication skills, with the ability to influence and collaborate across all levels of the organization, including non-technical stakeholders **Qualifications and experience** + Bachelor's degree in Marketing, Business, Communications, or a related field. + 1–3 years of experience in digital content, eCommerce, or marketing. Country/Region: AE City: Dubai