Managing new implementation projects that include Business analysis, understanding the business and banking requirements of the customer, creating solutions around the Core Banking functionalities, and Supporting the testing phases of the software for the customer.  Managing production support activities, application maintenance, and new change requests  Helping the team of onsite/offshore functional and technical consultants to understand the business needs of the customer and convert them into solutions.  Helping the customers to understand Core Banking solutions and features and translate them into workable solutions for the customer’s business needs. Issue Management - Set up the tracking mechanism, Log, track, escalate and report issues to respective stakeholders. Risk Management- Set up the tracking mechanism, Log, name, and characterize (Qualitative & Quantitative) risk, Seeks inputs as required (for complex risks: medium to high exposure risks), and propose a risk mitigation plan. Track, escalate, and report risks Program Governance - Prepares the Program Management plan; secures the signoff with Program sponsors; Sets up implementation mechanisms Client Management - Identifies relationship needs, explores relationship opportunities, formulates action plans, subordinates’ own area goals & monitors relationships; Contributes to definition of Business case & Program charter alignment. Program Change Management - Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request, and ensures the relevant documents are updated. Contract Management - Identifies the contract parameters that have a material impact on program delivery; prioritizes the parameters; sets up controls to proactively identify contract adherence issues. Vendor Management - identifies key partners both within and outside of contracts who have a material impact on the program. Builds formal & informal partnerships.