Who We Are:

UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all.

We have a strong global presence and a dedicated workforce of over 4000 people spread across the world.

Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.

You Are:

A Director of Configurations/Implementations who will support and drive active implementation initiatives for Healthproof. 

 

The Opportunity:

·        Play a leadership role to support & drive active implementation initiatives, which will be client facing as well as working with other areas within the organization.

·        Play a key role in advising clients on their business and technical problems as a Subject Matter Expert (SME); identifying innovative and transformational solutions

·        Frame strategies and formulate appropriate tactics to protect and grow the revenue of existing accounts or region by right positioning Consulting services and offerings through sound business value communication.

·        Review and create delivery strategy for projects across client accounts including advocating delivery excellence digital transformation as appropriate creating business outcomes that the client strives to achieve. Management of service levels and commitments from UST.

·        Drive digital transformation with clients and teams focus on service improvements and value-adds. Propose innovative ideas to the customer beyond standard delivery for all types of engagements.

·        Drive Service Level management pre-empt and mitigate delivery risks. Create/review risk and mitigation strategy regularly. Communicate proactively with leadership to flag risks and ask for help.

·        Fully accountable for the profitability (EBITDA) of the assigned accounts or region with specific targets. Manage P&L effectively for the portfolio. Apply financial levers like utilization pyramid correction contract shifts and differentiated pricing models to continuously improve the cost of delivery and engagement level profitability.

·        Responsible to lead large team of business technical delivery and operational support with high level of team motivation and employee satisfaction. Provide individual team and peer mentoring as appropriate and required to develop capabilities within the team function and organization

 

What you need:

At least 15 years digital transformation or IT Consulting/Services with at least 10 years managerial experience Specific experience/knowledge of HealthRules, a claims processing system. Evangelist experience with “Digital Transformation” initiatives is important Strong technical background, including experience with leading architecture efforts or developing and deploying key solutions at leading Retail enterprises with IT Consulting and Services.  Proven ability to drive engagement and understand technical and business needs and issues at senior executive levels both externally and internally. Skilled at identifying and evaluating new technological developments and gauging their appropriateness for the business 

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience.  As required by local law, UST provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City, or Washington as set forth below.

Role Location: US Remote

Compensation Range: $162,000 to $243,000

Benefits

Full-time, regular employees accrue up to 16 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses. Certain regular employees may have the potential for quarterly incentive-based bonuses and or commissions depending on role. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe

At UST HealthProof, we envision a bold future for American healthcare. Our values are the bedrock beliefs our organization holds dear. They not only define what our brand stands for but also serve as a compass guiding every action and decision.

Guiding Principles

These principles illuminate the path of ‘how’ we operate. They detail actions and behaviors we much embody to honor our values and achieve our goals.

·        Simplicity

Simplifying complexity underlines everything we do—this approach is what makes us unique. We come with an open mind and straightforward approach, cutting our way to the core with measurable and actionable insights.

·        Integrity

Integrity is our currency to build relationships. We believe in being open and honest. It is only natural when we have nothing to hide. It demonstrates that we are here to do the right thing, no matter who is watching.

·        People-Centricity

Everything that we do reflects our deep bonds with peers and customers. These aren't mere transactions, but transformational ties. They shape our culture and decisions, affirming that our true value lies in the lives we touch and impact.

·        Leadership

Taking ownership is about taking initiative, being in-charge and driving things to completion. It’s a brave choice to ‘own’ all aspects of our work, ensuring we take full responsibility for everything we handle.

Mission

A future possible only when health plans are free from administrative burdens so they can truly focus on what matters more – their members’ well-being.

Equal Employment Opportunity Statement

UST HealthProof is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST HealthProof reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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