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We are currently seeking an experienced professional to join our team in the role ofConsultant Specialist.

Business: CTO Infrastructure

Principal responsibilities

Help the Asia Pacific File Transmissions team in administering MFT infrastructure, activities include onboarding/demising partners, monitoring health of application servers, deploying applications on servers, performance tuning and troubleshooting.Work under own initiative with management guidance to define standards, implement and test solutions related to the File Transmissions technologies.Understand business, environments, shared services to prioritize incidents.Meet the delivery standards as per the agreement that includes quality of deliverables, appropriate documentation.Participate in all technical tasks defined for the team including POCs and Evergreening work.Enterprise focus – building solutions with an emphasis on sustainability, supportability, stability and robustness including disaster recovery features.Promote and Improve best practices while addressing technical and operational issues and risks Interact with application teams and other infrastructure teams.so he/she is aware of and raise ongoing infrastructure issues and vigilant to avoid / minimize downtime of services.Proactively identify problem situations, review the problems, engage associates to plan for investigation, and resolution within SLAs.Participate in crisis calls as applicable, educate the team on the required etiquette while work through MIRs and SIPs.Understand the set objectives and work collaboratively with the team to achieve organizational goals.Contribute towards mentoring of the resources, enhancing their technical ability, guiding them for new processes and procedures, mentoring for competency preparations.Be part of a troubleshooting roster providing out of office hours support for production support issues in later phases.Develop scripts and configure tools to automate housekeeping and monitoring, including capacity management and planning, backup and job scheduling.Conduct performance monitoring and tuning.Maintain High-Availability and Disaster Recovery solutions.Work closely with application teams and provide consultancy services and technical advice if required.Create and maintain product installations, configurations and administration documentation.Globalization and roadmap analysis.Aid with expert-level infrastructure design standards.Analyze, scope, design and implement solutions for complex projects.Actively participate with different technical functions (Operational and Design) in defining scope, early awareness of products/capabilities, PoCs, technical/operational analysis and choices for current and new technologies.Conduct infrastructure implementation, administration and support.Weekend working will also be expected and will be rota-based.Create / maintain knowledge base through documentation in confluence, Zoom sessions, managing effective usage and access control.Support the security audit remediation and related testing.Ensure strict adherence HSBC Group Compliance Policies.Working with disparate and demanding client groups.Help and mentor and develop the team to ensure they approach work in a logical manner and achieve success.Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working.